How can I change or cancel an order after I place it?

That’s a great question. Here at FITYOU, we’re eager to get your productsTHE RIGHT SIZE of you!
Due to our short processing window, we are unable to cancel or modifyorders once placed.

We’ve got your butt covered with free returns for up to 7 days.
For questions about our FITYOU return policy, and directions on how to process a return.

Why do I have a missing item in my package?

We’re really sorry if this thing happen to you. Our customer service team will also reach out to you via either Whatsapp or email toprovide you with more detailed information about your item. You can also whatsapp us at +62 817-7994-5630 (Monday- Saturday 9am-5pm) Please let us know your order number. We will assist you as much as we can

How Long Do Domestic Orders (Indonesia) Take?

Regular: Please allow 2-5 working days for domestic regular orders; Express: 1-2 days

Where Is The Product Measurement?

Yes! Every product on FITYOU has a size chart that is tailored to that specific product. You can find each size chart by going directly to the product page and then clicking on the link directly above the different size options

I haven’t received my orders

Don’t worry. We got you covered. You can whatsapp us at +62 817-7994-5630 (Monday – Saturday 9am-5pm) Please let us know your order number. We will assist you as much as we can

Do You Have A Physical Store?

We’re currently only sell online. But we’ll let you know if we open our firstPhysical store by our instagram. Stay tune fitbabes!